
How it works
Kia's commitment to a sustainable future for the people, the environment, and the future
Kia Sustainability Management Policy
We introduce our ESG policies with regard to a wide range of topics in the non-financial sector. Kia establishes company-wide policies for corporate-managed ESG issues such as human rights, safety, and the environment to provide business standards and guidelines for us and our suppliers.
Category | Policy |
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Human Rights Policy |
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Ethical Management Policy |
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* Grievance Counseling System / Internal and External Complaints | |
Privacy Policy |
* This Privacy Policy applies to Kia's domestic vehicle sales, maintenance services, and online services (including mobile web/app), and for some individual services, a separate Privacy Policy may apply |
Safety & Environment Policy |
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Mutual Growth Policy |
Administration Agenda
Kia’s commitment to internalizing sustainability management starts with reorganizing the infrastructure that underpins it. We renamed the Transparent Management Committee the Sustainability Management Committee, and the Board of Directors received reports on sustainability management issues two times a year. The Sustainability Management Committee now reviews ESG agendas, allowing non-financial risks to be continuously managed and supervised. In addition, we have strengthened the operation of the company-wide ESG Council, operated by the Environmental Management, Social Outreach, Corporate Governance, and Strategy-building subcommittees. Through semi-annual ESG Council meetings, we promptly respond to ESG issues and report the major conclusions to the Board of Directors and the executives.
For sustainable and responsible management, Kia sets ESG performance as a main factor of the executive's KPIs(Key Performance Indicators) which affect their compensation. By connecting ESG performance with the evaluation and compensation, Kia motivates itself to make progress with ESG goals. The ESG performance for the KPIs consists of ESG ratings results and detailed issues(eco-friendly vehicles sales, quality and environment management, and so on).
The proportion reflected in the evaluation varies by different organization. Based on Korea HQ operating division, an average of 10% is reflected in 2021 KPIs

- CEO
- ESG Committee
- Environmental ManagementEnvironmental, Fire facilities Management Team
- Social OutreachSustainability Management Team
- Corporate Governance (Economy)Compliance Management Team
- Strategy-buildingStrategic Business Planning Team
- Sustainability Management Team
- Sustainability Management Committee under Board of Directors
Communication Channels
As a global company operating in diverse markets, Kia is always conscious of the impact on the lives and environments of our international stakeholders. Kia considers customers, employees, shareholders, investors, suppliers, communities, governments, associations, and non-governmental organizations as our key stakeholders. By communicating with our key stakeholders about sustainability, Kia strives to develop our business orientation and intra-corporate culture.
Stakeholder Points of Interest
Customers
- Production of eco-friendly cars
- Fuel-efficiency improvement
- Safety of customers and products
- Customer communications
- Production quality management
- Brand reputation
- Minimization of product harmfulness
Employees
- Human capital development
- Human rights protection
- Justified performance bonus
- Labor-management relations
- Occupational safety and health
Shareholders & Investors
- Governance
- Financial performance
- Technological innovation
- Expanding global presence
- Risk management
Suppliers
- Shared growth
- Sustainability of supply chain
- Materials management
Local Communities
- Job creation and continuity
- Social Contribution
- Reduction of waste and wastewater
- Water resource management
- Biodiversity protection
- Hazardous substance management
- COVID-19 Support
Government
- Anti-corruption & Ethical management
- Infrastructure establishment
- Air pollution reduction
- Energy and GHG emissions management
Associations & NGOs
- Local community/environmental responsibility
- UN SDG contribution
- Transparent disclosure
Communication Channels
Customers
Motor shows, New model launch, Test drives, Customer surveys, Online social clubs, Athletic sponsorships
Employees
CEO Live, dealer shop contests, joint-labor-management conference, seminars/training programs, Shared Growth Partnership web portal, Hyundai motor group partnership system, Transparent procurement web portal, Global partnership portal
Shareholders & Investors
General shareholders’ meetings (GSM), CEO Investor Days, Quarterly reports, Monthly sales conference calls, Non-deal roadshows(NDR), Kia investor relations web portal
Suppliers
Dealer programs (seminars/dealer contests/dealer invitational events), dealer shop contests, seminars/training programs, Shared Growth Partnership web portal, Hyundai motor group partnership system, Transparent procurement web portal, Global partnership portal
Local Communities
Social contribution campaigns, Local community giveaways (regular meetings, openhouses at Kia plants)
Government
Policy-making public hearings, policy meetings, briefing sessions, parliaments
Associations & NGOs
NGO meetings, corporate seminars
affiliated association
- Korea Automobile Manufacturers Association
- The Korea Chamber of Commerce & Industry
(Seoul, Gwangmyeong, Hwaseong, Gwangju) - Korea Auto Industries Cooperative Association
- Korean Standards Association
- Korea Fair Competition Federation
- Korea AEO Association
- Yoonkyung SM Forum
- Korea Association for Industrial Technology Security